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Kronos has a long list of notable public and private sector clients, including the City of Cleveland, the Metropolitan Transportation Authority (MTA) in New York, Tesla, and MGM Resorts. International. It also partners with many hospitals across the country.
The ransomware attack affects Kronos Private Cloud solutions, a data storage entity for several of the company’s services, including UKG Workforce Central, which is used by employees to track hours and schedule shifts.
“UKG recently became aware of a ransomware incident that disrupted the Kronos Private Cloud, which contains solutions used by a limited number of our customers. We took immediate action to investigate and resolve the issue, alerted our affected customers and informed the authorities, and are working with leading cybersecurity experts,” a Kronos spokesperson told CNN Business.
“We recognize the seriousness of the issue and have mobilized all available resources to support our customers and are working hard to restore the affected services,” the spokesperson added.
In most cases, it is still possible to log hours on the offline Kronos timesheet system, although it is unclear when these systems will come back online.
“[E]every employee gets paid for every hour they work. We are very confident that we can control how many hours employees work and pay them for those hours and we will continue to ask employees to keep track of time as they always have,” MTA spokesman Tim Minton told CNN Business.
A separate banner on Kronos’ website, which was not part of the HR company’s specific messages about the ransomware attack, warned of the potential impact of the Log4j vulnerability, noting that the company had “invoked emergency patching procedures.” to tackle it.
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