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Massive Internet Outage: FedEx, Delta, and McDonald’s Down

bynewsdesk
July 23, 2021

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Oracle said Thursday afternoon that the outage was the result of Akamai’s service interruption.

“We are tracking a global issue related to a partner Edge DNS that affects access to many Internet resources, including Oracle cloud properties,” Oracle said.

Akamai’s Edge DNS service helps direct web browsers to their correct destinations and also provides a security service.

At approximately 12:50 a.m. ET, less than an hour after the outages began to surface, Akamai said: “We have implemented a fix for this issue and based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact is fully mitigated.”

Later on Thursday afternoon, Akamai explained that the outage was caused by a “software configuration update that caused a bug in the DNS system.” It confirmed that the disruption lasted “up to an hour” and was not the result of a cyber attack.

Among the websites affected were Fidelity, the US Securities and Exchange Commission’s document search site, Airbnb, British Airways and others. Most sites were back up and running within an hour.

This is the third major internet outage in two months and the second with Akamai. In early June, dozens of websites, including Target, the New York Times and a UK government website, went offline for about 50 minutes due to a widespread outage at the content delivery network Fastly. Ten days later, airlines, banks, exchanges and trading platforms experienced brief outages, which Akamai said was the result of a flaw in a service that helps mitigate distributed denial-of-service attacks.
Major website and app outages happen from time to time and usually don’t last long. Internet service providers, content delivery networks, and other hosting services are built with multiple redundancies and a global network of backup servers designed to reduce disruption when things go wrong. However, the recent outages have led some experts to warn of the risks of Internet reliance on a relatively small number of core infrastructure providers.

Sources

1/ https://Google.com/

2/ https://www.cnn.com/2021/07/22/tech/website-outages-akamai-oracle-disruptions/index.html

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