A small number of Crypto.com users have reported suspicious activity on their walletsSecurity Matters

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Several Crypto.com users have reported suspicious transactions that have stolen thousands of dollars in Ethereum (ETH) from their wallets.

Several Crypto.com users have reported suspicious transactions that have stolen thousands of dollars from Ethereum (ETH) despite having their accounts protected by 2FA.

I messaged your guys hours ago about my account being stolen out of nowhere 4.28ETH and also wondering how they did the 2FA?

— BEN BALLER™ (@BENBALLER) January 17, 2022

Yes, my account shows multiple withdrawals of .17 BTC

— mohamed qudah (@qudah_mohamed) January 17, 2022

My wallet has just been hacked. .27 bitcoin withdraws 7 times in my account. WTH is happening?

— Nick Dushko (@NickDushko) January 17, 2022

Crypto.com is a Singapore-based cryptocurrency exchange app, the app currently has 10 million users and 3,000 employees.

The company has confirmed unauthorized access to wallets belonging to a “small number” of users.

2/2This update will be rolling out to users gradually over the next few hours.

Once completed, withdrawals will be reactivated.

We understand this can be an inconvenience, but safety comes first.

Thank you for your support.

— Crypto.com (@cryptocom) January 17, 2022

In response to user reports of suspicious transactions, the company temporarily suspended all withdrawals and launched an internal investigation.

The cryptocurrency exchange app has now restored withdrawal services and reassured its users that all funds are safe:

Update: Withdrawal services have been restored. All funds are safe.

It will take time to clear the backlogs. We appreciate your patience. https://t.co/ZKMfyTMebi

— Crypto.com (@cryptocom) January 17, 2022

The company did not provide details of the attack or the exact amount of funds stolen from the compromised wallets. It is unclear how the attackers were able to bypass two-factor authentication (2FA), though it is confirmed that they exploited certain vulnerabilities in the platform.

Crypto.com users should monitor their balance and report any suspicious transactions to the company. Experts also recommend enabling both 2FA and Face ID/Touch ID to protect their accounts from unauthorized access.

Pierluigi Paganini

(SecurityAffairs – hacking, Crypto.com)

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