Workshop: Staying calm and confident in stressful conversations

Stormy meetings, tough negotiations, angry confrontations… emotional and stressful conversations are inevitable in almost any workplace. While you can’t avoid these occasional intense exchanges, you can prepare to handle them effectively.

A course called Staying Calm and Confident in High-Stress Conversations will provide you with the strategies and tools you need to handle difficult situations. Find out how to stay calm when the stakes are high, how to recognize your triggers so you can sidestep emotional reactions and focus on solutions, how to navigate potentially turbulent situations with confidence, and how to undo the damage if you lose your temper.

register here for the workshop, which will be offered virtually by Learning Solutions from 9 a.m. to noon on Wednesday, April 12.