[ad_1]
May 31, 2023 (SOMERVILLE, MA) – Mass General Brigham Health Plan (formerly AllWays Health Partners) was ranked #1 for member satisfaction among commercial health plans in Massachusetts by JD Power, a global consumer insights expert.
The 2023 JD Power US Commercial Member Health Plans Study measures member satisfaction with their health plans nationwide. Mass General Brigham Health Plan ranked highest in Massachusetts in several categories, including coverage and benefits, cost, choice of provider, and information and communication.
“We are delighted to know that our members feel taken care of,” said Steve Tringale, president, Mass General Brigham Health Plan. “Our ranking reflects and demonstrates our responsiveness to member feedback, our focus on member experience, and our progress in promoting accessible and affordable health care coverage, with a focus on health equity. . Offering innovative solutions and an exceptional member experience make the Mass General Brigham Health Plan a popular choice among local employers.
The 2023 JD Power US Commercial Member Health Plans Study measures member satisfaction with commercial health plans from 150 health plans in 22 regions across the country.
About the Mass General Brigham Health Plan
Mass General Brigham Health Plan serves commercial, Medicare Advantage, and Medicaid members. For more than 35 years, Mass General Brigham Health Plan has been committed to providing an exceptional member experience. As a member of Mass General Brigham, we deliver innovative solutions through value-based models of care that focus on our members’ health needs and enable transparent and affordable care.
About JD Power
JD Power is a global leader in consumer insights, advisory services, data and analytics. A pioneer in using big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, JD Power has been providing incisive industry insights into customer interactions with brands and brands for more than 50 years. products. The world’s leading companies in key industries trust JD Power to guide their customer-facing strategies.
JD Power has offices in North America, Europe and Asia-Pacific. To learn more about the company’s business offerings, visit JDPower.com/business.
###
|
Sources 2/ https://massgeneralbrighamhealthplan.org/newsroom/mass-general-brigham-health-plan-ranked-no.-1-in-member-satisfaction-in-massachusetts-by-j.d.-power The mention sources can contact us to remove/changing this article |
[ad_2]