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Use this article to quickly find answers to common questions about Health Connect.
Why the data was not synchronized
There are several reasons why your data might not sync:
- The connected app may not have permission to read or write data from Health Connect. Check if the app has been granted permissions.
- The application may not yet support this specific data type. Check if the app has requested permissions.
- Synchronization may not have started correctly. Make sure to start the sync through the connected app settings. Try disabling permissions and re-enable syncing through the connected app. If it still doesn’t work, contact connected app support.
How data is merged in case of conflicts
When multiple applications write the same type of data, that data is merged. If there is a conflict, Health Connect uses the app priority you set to choose which app data to prioritize.
For example, if fitness app A and fitness app B both write the step count from 8:00 a.m. to 9:00 a.m., Health Connect takes the step count from the app that has the highest priority.
While some apps can use the data merged by Health Connect, others can choose to read all the data and merge it in their own way. If you want only one app to write a certain type of data, you can remove permissions from all other apps that write that data.
Why data is different from expectations
Health Connect allows multiple apps to write data to the same storage on the device. Accordingly, inaccuracies may occur for a number of reasons.
You can delete any inaccurate data so that Health Connect does not use it. If you want only one app to write a certain type of data, you can remove permissions from all other apps that write that data.
Why an application does not read or write a certain type of data
Send Feedback.Why you can’t find Health Connect data on your connected app
There are several reasons why you might not see your data in a connected app:
Check if your data has been written to Health Connect
Apps you can connect to Health Connect
Find a list of compatible apps
If you want to connect another app to Health Connect, send us your feedback to let us know.
To send feedback:
- On your Android device, open Health Connect.
- Go to App permissions
Send Feedback
If you have any comments that you would like to share with us, or if your questions have not been answered, let us know. To give us feedback, on your Health Connect app, at the top right, tap Send Feedback.
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Sources 2/ https://support.google.com/android/answer/13770384 The mention sources can contact us to remove/changing this article |
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