OnePlus confirms that its latest phones throttle the performance of popular apps

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For the third time in its short history, OnePlus finds itself embroiled in a controversy over the performance of its phones. This week, AnandTech published a report saying that it found that the OnePlus 9 Pro and OnePlus 9 throttle the capabilities of the Snapdragon 888 processors when running popular apps like Chrome, Twitter and WhatsApp. AnandTech wasn’t able to reveal a full list of all the apps where the two phones limit their CPU output, but what’s notable in the port results is that the OnePlus 9 Pro and OnePlus 9 don’t throttle any benchmarks.

After AnandTech published its report, GeekBench, one of the most popular benchmarking tools, completed a separate investigation and continued to delete the OnePlus 9 and OnePlus 9 Pro from its charts. “It’s disappointing to see OnePlus phones make performance decisions based on app identifiers rather than app behavior,” the company said. “We view this as a form of standard manipulation.”

Since then OnePlus has responded to the report. XDA Developers told that it has modified the behavior of the OnePlus 9 Pro and OnePlus 9 in response to people’s complaints about battery life.

Our top priority has always been to provide a great user experience with our products, based in part on acting quickly based on critical user feedback. After the launch of the OnePlus 9 and 9 Pro in March, some users told us about some of the areas where we can improve the devices battery life and heat management. As a result of this feedback, our R&D team has been working over the past few months to improve hardware performance when using many of the most popular applications, including Chrome, by matching the application processor requirements to the most appropriate power. This helped provide a smooth experience while reducing power consumption. While this may affect hardware performance in some benchmarking applications, our focus as always is to do what we can to improve device performance for our users.

If you’ve been following OnePlus for a while, you’ll know that the company is no stranger to this kind of controversy. Back in the days of the OnePlus 3T, the company included code in OxygenOS that would artificially boost the clock speeds of the phone’s Snapdragon processor when running certain benchmark apps. XDA discovered that the company is doing something similar with the OnePlus 5.

In the face of things, the situation here is different. OnePlus is tightening the screws on the OnePlus 9 Pro and OnePlus 9 to save battery life. And while most people wouldn’t notice unless they had another Snapdragon 888 next to their phones, the company was still skewed the capabilities of these devices based on the fact that they throttled benchmarking apps.

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