What Google does with user feedback

[ad_1]

This topic is covered in the latest installment of the Ask Googlebot series on YouTube.

In the video, Google’s John Mueller answers the following question:

“What makes user feedback suitable enough for Google to decide to change its search ranking algorithm? Does Google consider this feedback in the future?”

Mueller responds by discussing how user feedback is handled internally and explains the best ways to submit feedback to Google in the future.

Google on what it does with user feedback from search results

Google tries to prioritize problems reported by users in various ways.

Some things will need to be fixed as soon as possible, while others may have to wait for Google to work on a specific part of its systems again.

Advertisement

Read on below

Google organizes user-submitted feedback based on what’s most urgent. His team can go in and manually troubleshoot issues that need to be fixed immediately.

However, Mueller says there is little point in manually tweaking search results when it comes to most issues. For the most part, problems with search results are corrected algorithmically.

“The web is so huge and ever-changing and people ask us new questions every day. For this reason our goal is generally to improve the algorithms that collect search results in general and not to change things for individual queries. This may take some time, but it makes the search better for everyone around the world due to the large number of searches that are performed every day. “

Advertisement

Read on below

How to send feedback to Google

The most direct way to send feedback to Google on the quality of search results is to use the “send feedback” link at the bottom of the search results. This feedback is sent directly to a Google team for review, organization and priority.

Mueller also recommends the Google Search Central Help Forums, where a community of search experts is available for assistance. Experts in the help forums can forward discussions to Google when needed.

If users come across something problematic or arguably incorrect, it may be worth forwarding that information to public Google accounts on social media sites like Twitter.

When submitting search feedback, Mueller says it’s helpful to know which query produced unsatisfactory results. Provide at least one common query that many people might use and that highlights the problem as clearly as possible.

Regardless of the contact method, make Google easily recognize the extent and extent of the problem.

Watch the full video below:

[ad_2]