Nokia and Vodafone leverage machine learning on Google Cloud to detect network anomalies

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Press release

Nokia and Vodafone leverage machine learning on Google Cloud to detect network anomalies

The anomaly detection service, based on Nokia Bell Labs technology, is being implemented in all Vodafone markets in Europe

July 20, 2021

Espoo, Finland Nokia and Vodafone today launched a jointly developed machine learning (ML) product, running on Google Cloud, to quickly detect and correct network anomalies before they impact Vodafone customers.

Based on Nokia Bell Labs technology and developed after a Nokia-Vodafone agreement signed in 2020, the Anomaly Detection Service product has been deployed on Vodafone’s pan-European network. The product quickly detects and resolves irregularities, such as congestion and mobile site interference, and unexpected latency, which can affect the quality of customer service.

Following an initial rollout in Italy on over 60,000 4G cells, Vodafone will extend the service to all of its European markets by early 2022. Anomaly detection is offered as a service, an important dimension to the group’s strategy. business Nokias Cloud and Network Services, and there are plans to eventually apply the anomaly detection service to Vodafones 5G and core networks.

Vodafone predicts that approximately 80% of all its abnormal mobile network problems and capacity requests will be automatically detected and resolved using the anomaly detection service.

Deployment on Google Cloud enables Vodafone engineers to make quick and informed decisions, such as increasing capacity where customers need it most, based on data managed through Google Cloud’s secure and trusted data and analytics services. On Google Cloud, the anomaly detection service allows network data to be streamed to the Vodafone data analysis platform, enabling simultaneous data analysis in multi-vendor environments.

The Nokia-Vodafone agreement signed last year complements Vodafone’s recent six-year agreement with Google Cloud, also a Nokia partner, to jointly build integrated cloud-based capabilities supported by networking hubs and software engineering expertise.

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Johan Wibergh, Chief Technology Officer, Vodafone, said: We are building an automated and programmable network that can respond quickly to the needs of our customers. As we extend 5G across Europe, it is important to combine the speed and responsiveness of this new technology with great service. With machine learning, we can ensure consistently high-quality performance that’s as smart as the technology behind it.

Amol Phadke, CEO, Telecom Industry Solutions, Google Cloud, said: We are thrilled to partner with Nokia and Vodafone to deliver a data-driven and AI-driven solution that scales quickly and leverages automation to increase cost efficiency. and ensure a seamless customer experience around the world. Europe. As behaviors change and the data needed for analytics increases in speed, volume and complexity, automation and a cloud-based data platform are now critical to making quick and informed decisions.

Anil Rao, Director of Research, Analysys Mason, said: “Vodafone’s anomaly detection use case, developed in collaboration with Nokia and run on Google Cloud, automates root cause analysis for planning, optimization and efficient network operations This type of partnership provides a new opportunity for operators to rethink data management and increase focus on use cases and application development.

Raghav Sahgal, President of Cloud and Network Services, Nokia, said: This first commercial implementation of Anomaly Detection Service with Vodafone on Google Cloud provides a great boost to customer service. Not only does it meet the critical need to quickly detect and correct anomalies affecting network performance using machine learning-based algorithms, it also highlights Nokia’s technology leadership and Nokia Bell Labs’ deep technical expertise.

Additional resources

About Nokia

At Nokia, we create the technology that helps the world to act together.

As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by award-winning Nokia Bell Labs.

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Nokia Communications Phone: +358 10 448 4900 Email: [email protected]

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