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Olivia Culpo. Jordan Strauss / AP
Olivia Culpo slammed JetBlue Airways after saying her dog was banned from her flight.
The former Miss USA claimed in an Instagram story that her dog was pre-approved to fly.
In a statement to Fox News, JetBlue said its policies do not allow untrained service animals.
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Sports Illustrated model Olivia Culpo was reportedly devastated after a recent experience flying with JetBlue Airways.
Culpo slammed the airline after he said he banned his dog from flying with her, forcing the former Miss USA to cancel her flight.
“I’m sure I’m not the only one who had a crying getaway at the airport, but it’s just the worst experience ever. And I just want to be able to come home,” Culpo said. in a video on her Instagram story.
The 29-year-old revealed she was returning home to visit her parents, both of whom were infected with COVID-19.
Culpo initially appeared in a good mood as she made her way to the airport, taking a selfie of herself with her dog, Oliver. “Hard to believe, but we’re heading back to the airport today,” Culpo wrote in his post.
But then she posted a selfie, which showed her in tears at the airport.
“When both of your parents have COVID and you try to get home to help them, but suddenly your dog that was already pre-approved isn’t allowed to fly with you,” Culpo wrote.
She added that she had always been JetBlue’s biggest fan and had flown with her dog on the airlines several times.
“I really don’t understand,” she captioned another photo showing her dog on a JetBlue flight in May.
JetBlue Airways did not immediately respond to Insider’s request for comment.
In a statement to Fox News, JetBlue did not explain why Culpo’s dog was denied access to the flight, but said in a statement it maintains the right to arrest customers whose dogs do not. do not meet the requirements of service animals.
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