Mark Zuckerberg responded to criticism, a day after historic Facebook crash

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The fall of Facebook and all of its associated platforms, which lasted six hours yesterday, sparked a wave of criticism that fueled a climate that had already been mounting tensions for some time. In addition, as expected, the consequences of this episode were obviously negative.

During the first hours of this day, Mark Zuckerberg, founder, director and currently owner of a significant part of Facebook, spoke about this recent event and the controversy previously born around Instagram and the negative influence that can be exerted at teens.

Zuckerberg responds to his employees the latest Facebook controversies

Through his Facebook profile, Zuckerberg made public a report in which he attached a post he previously shared with workers at his company, which also owns WhatsApp and Instagram.

First of all, the founder of the social network spoke of the historic downfall of Facebook and its sister platforms, noting that the SEV that took down all of our services yesterday was the worst outage we’ve seen in years. We have spent the last 24 hours reporting on how we can harden our systems against these types of failures. It was also a reminder of how important our work is to people. The deepest concern with an outage like this is not how many people switch to competitive services or how much money we lose, but what it means for the people who depend on our services to communicate with their loved ones. , manage their businesses or support their communities. “.

Only this paragraph mentioned what had happened yesterday. In an extension 15 times the size, Zuckerberg responded to the controversy surrounding Instagram Kids, the company’s controversial and now abandoned project, aimed at users who are still under the minimum age requirement. register on Instagram.

As background, the CEO of Facebook said he surmised that the media coverage of the matter might make it difficult for some people to understand. “We care deeply about issues such as safety, well-being and mental health,” he added, accusing that an unfounded negative public image has risen.

Responding generally to criticism of this project, Mark Zuckerberg asked a series of rhetorical questions. “If we wanted to ignore the research – the study that called this project into question – why would we create a cutting-edge research program to understand these important issues in the first place? Were among the questions.

The Facebook creator also said he was not aware of any cases of digital platforms aiming to generate disability in his users and that they were no exception. In addition, he also added that his company has set a leading standard in transparency and reporting on its business.

Defending his initiative, Zuckerberg justified the failure of the project with Instagram by appealing to the particular digital context of today. The reality is that young people are using technology. Think about the number of school-aged children who have phones. Rather than ignoring this, tech companies need to create experiences that meet their needs while keeping them secure. We are deeply committed to doing cutting edge work in this area. “

The message is long and doomed to get through well with several sides of this controversy. In the end, Zuckerberg highlights the good performance of Facebook workers, highlighting the positive impact he considers they have had on the company.

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