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CHICAGO (WLS) — What should have been a dream vacation for many is now turning into a nightmare after the abrupt cancellation of a music festival.
Billed as an R&B lover’s dream vacation, SolFest Punta Cana is one of several three-day music and comedy festivals held by promoter Music Getaways in beach destinations.
But even though their website still shows an active countdown indicating that the festival is officially underway, it is not. The concert was canceled at the last minute, so many of those going were less than a day away from catching their flights.
“I feel like it’s all wrapped up and I have nowhere to go,” April Ellison said. “Imagine, anticipating this trip for months actually. My husband arranged this trip for us on our 21st anniversary.”
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The cancellation emails, which were sent around midnight Saturday by Music Getaways, blamed the host venue for the abrupt notification, saying: “We sincerely apologize for this sudden inconvenience; we are also surprised by this news and Let’s work diligently to overcome this obstacle as soon as possible.”
This email was quickly followed by a statement from the Hard Rock Hotel in Punta Cana, which puts the blame squarely on Music Getaways. The release says the developer failed to pay for the block of rooms it had booked.
Potential participants say they have now lost thousands of dollars.
“We thank God we weren’t there. Because we know people who went there early,” Carol Gage said. “The hotel told them they didn’t, they didn’t have a hotel room for them. They weren’t booked.”
“I feel like we just got robbed,” said Daniel Burford, a potential spectator. “I lost $3,500, I feel like I was robbed.”
In their cancellation email, Music Getaways asked for people’s patience, offering customers the option to transfer their reservation to an upcoming event in Cancun. The developer did not directly respond to our requests for comment.
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