Chapman University Careers | Business systems analyst

The Business Systems Analyst is responsible for analyzing, designing and implementing business systems solutions to improve overall business efficiency and productivity. The role includes gathering and documenting business requirements, analyzing processes and systems and identifying areas for improvement, developing and implementing solutions to address those areas, and system upgrades. Acts as a conduit between stakeholders and Chapmans’ IS&T department to translate business requirements into IT solutions. This position is project based, supports the Office of the Provost operations and reports to the Assistant Provost in the Office of Operations and Finance.

Responsibilities Business Analyst:

• Collaborate with business stakeholders to understand their business processes, systems, and data requirements.
• Analyze and document business requirements, processes and workflows to identify areas for improvement.
• Design and develop solutions to improve business efficiency and productivity, such as process automation, system integration and data analytics.
• Develop and maintain detailed project plans, including timelines, budgets and resource requirements.
• Collaborate with developers and other IT personnel to ensure successful solution deployment.
• Maintain continuous communication with stakeholders.
• Stay up to date with the latest industry trends and best practices in business systems analysis and design.

Tasks systems analyst:

• Perform system testing, user acceptance testing, and end-user training.
• Serve as a subject matter expert and provide ongoing support and maintenance for business systems solutions.
• Ensure all operational functions are working as expected and triage when issues arise.

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or a related field.
• At least three years of experience as a Business Systems Analyst.
• Strong analytical and problem-solving skills to recommend strategic solutions.
• Excellent communication and collaboration skills.
• Proficiency in requirements gathering, documentation and management.
• Experience in business process modeling, workflow design and data modeling.
• Excellent writing skills to produce materials that are clear, concise and accurate.
• Knowledge of project management methodologies and tools.
• Demonstrated ability to work under pressure.
• Ability to work independently, set priorities and meet deadlines.
• Ability to work with sensitive/confidential information and maintain security of records.
• Technical ability to learn and use business software and other data systems.
• Ability to present Chapman University and the Office of the Provost in a positive and professional manner.
• Ability to learn, understand and stay updated on relevant Chapman policies and procedures.

• Familiarity with programming languages, databases and systems integration technologies is a plus.
• Affinity with higher education is an advantage.

Job offer is contingent on the satisfactory completion and results of a criminal background screening and the return to the Office of Human Resources of a signed original acceptance of the Chapman University Arbitration Agreement.