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The company is one of the nation’s largest marketers for dairy products, including sliced cheese, yogurt and all-important cream cheese, with annual sales of more than $5 billion.
The brutally timed attack exacerbated existing problems: Schreiber Foods said every cream cheese producer was already struggling to maintain adequate supplies.
Even before the cyber-attack and the peak of holiday demand, manufacturers were struggling due to labor shortages and supply chain disruptions for raw materials, packaging and freight.
“While [cyberattack] event certainly didn’t help, they are truly global events that are the biggest driver of what’s happening with cream cheese,” said Andrew Tobisch, Schreiber Foods communications director.
The company said it expects the deficit to be short-lived, Tobisch said. But it will take “a little more time” to resolve, he added, though he didn’t give a time frame.
Last year, demand for cream cheese increased 18% compared to 2019, as more people were baking at home during shutdowns. Kraft said it has remained at that high level in 2021.
Danielle Wiener-Bronner of CNN contributed to this report.
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