Enterprise Businesses – PS LIGHTWAVE

Our company has been using PS Lightwave for ALL of our internet requirements for over 10 years. We use VoIP phones and have an extensive network infrastructure. We have literally had zero downtime and have not lost internet connectivity ever due to PS Lightwave. Our internet was actually even up during Harvey as well as a fire that we had in our plant in 2021. In 2022, we were redoing the concrete driveway outside our office building and the contractors literally cut the fiber cable. PS Lightwave sent four technicians within 30 mins to try to restore the cut cable but after analyzing our situation, had to run a whole new fiber cable. This was done within two hours and Ali was right there to change out our old modem, replace it with a new 10Gig one and the process was incredibly smooth and efficient. I had told my boss that due to it being our error, we weren’t going to have internet connectivity for at least two weeks, PS Lightwave got us up within four hours, imagine his surprise! Their service is second to none. We recently had the pleasure of touring their data center and met with Crystal who is such a pleasure to deal with. We also met their data center manager, Robert, who has been in the business for decades and is a huge wealth of amazing information and incredibly helpful. I would DEFINITELY recommend PS Lightwave for any needs.