UM population health

Mission

The Office of Population Health aims to improve the value of care provided to Michigan Medicine patients and the wider community and to enable health system success in value-based payment arrangements. PHO collaborates with and engages senior management, administration, professional and other personnel throughout the health system and in the community to implement population health management programs and promote a culture consistent with the Quadruple Aim – improve the experience of receiving and providing care, improving the health of populations and lowering the cost of care.

Strategies

The Office of Population Health has identified five key pillars in support of our mission:

• Engaging patients in health, well-being and healthcare delivery
• Achieve success in payer programs by managing the total cost of care
• Provide coordinated care across the continuum
• Mobilize the local community to address the social determinants of health
• Collaborate with local, regional and statewide partners on efforts to improve the value of care

The Office of Population Health is the content expert within the health system on the impact of health reform efforts and value-based payment models. It handles all administrative requirements associated with participating in alternative payment methods with commercial and government payers. In support of these models, project managers and staff are responsible for developing systems and supporting projects aimed at improving care coordination, transforming practice and care delivery, and deepening community partnerships to achieve the continued shift to fee-for-service.

Our staff focus on a diverse portfolio of projects, including:

• Work collaboratively with skilled nursing facilities in our region to improve care transitions
• Create a culture of advanced care planning throughout the healthcare system and embed discussions related to end-of-life care and advance directives at every stage of healthcare
• Developed a value-based reimbursement model for one of University of Michigan’s employee health plan offerings in partnership with the Benefits Administration Office
• Align internal medical group compensation models with external payment programs
• Identify strategies to reduce emergency department use and primary care sensitive emergency department visits
• Establish a vision for care management and develop a governance structure across the health system
• Develop a home visiting program for high-risk patients to receive primary care and home assessments outside of the clinic
• Addressing the social determinants of health by linking primary care and community resources

Population Health Ecosystem Michigan Medicine: