retail technology deals and deployments at a glance – Retail Technology Innovation Hub

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RTIH rounds up the stand out retail systems deals, deployments and pilots from January, including Marks and Spencer, Amazon, Flying Tiger Copenhagen, Walmart, and Majid Al Futtaim.

M&S has launched a live shopping series on its website.

The service, facilitated by the retailer’s software partner LiSA, allows customers to join a live broadcast hosted by an M&S expert where they can hear more about the ranges they’re browsing, ask questions through a live chat function, view product demonstrations, and buy products as they watch.

Geek +, a specialist in AI robotics technology, and sporting goods retailer Decathlon have announced the deployment of hundreds of autonomous mobile robots (AMRs) in three of the latter’s European distribution centers.

The DCs, located in Castelnau, France, Łódź, Poland, and Campania, Italy, are leveraging Geek + ‘s AMR technology to enable Decathlon to increase its storage capacity, streamline its logistics processes, and better serve its expanding online customer base across those countries.

Amazon will open its first ever physical fashion store later this year, and it will be tech centric (natch).

“We wouldn’t do anything in physical retail unless we felt we could significantly improve the customer experience,” says Simoina Vasen, a Managing Director.

The 30,000 square feet Amazon Style store will be situated at The Americana at Brand, a shopping destination in greater Los Angeles.

Using the Amazon Shopping app, customers can send items to a fitting room, where they can use a touchscreen to browse more options, rate items, and request more sizes or styles that are delivered to the room.

Machine learning algorithms, meanwhile, produce tailored, real-time recommendations for each customer as they shop.

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