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Twitter announced that it would be redesigning its new design after users complained that it was giving them headaches.
The new site and app design was introduced last week, bringing more high-contrast colors along with a new font called Chirp.
Twitter said that while the redesign “may seem weird at first” it will improve users’ experience by removing “visual clutter”.
However, many users found the new design annoying, with those with accessibility needs in particular complaining that it is difficult to read.
We’re making contrast changes to all the buttons to make it easier on the eyes because you told us the new look isn’t comfortable for people with sensory sensitivities. We listen and repeat.
– Accessibility to Twitter (@TwitterA11y) August 13, 2021
Major changes have been made to the app and website design to make the platform “more accessible”.
The idea was that high levels of contrast between the background and text were good for people with vision problems, but others said it was causing them eye strain.
News site TechCrunch reports that the level of contrast between the text and Twitter background “far exceeds the minimum contrast standards set by the Web Content Accessibility Guidelines” that recommends how to make the website public.
Twitter said it would make some new changes to the contrast to make the design “easier on the eyes” as the company recognized users’ complaints that “the new look is uncomfortable for people with sensory sensitivities”.
The company also added that it has identified problems with the Chirp font for Windows users and was “actively working on a fix.”
But some users complained about this response, and one noted that “Accessibility is not a one-size-fits-all.
“These new features have made Twitter accessible for people with astigmatism, dyslexia (new streak), heterochromatic migraines, and photosensitivity (new color scheme).
They wrote, “Changes should be an option, not a default,” while another added, “What about font choice and the missing ability to resize?”
The company said, “Thank you to everyone who sent us feedback on design updates. We’re tracking them all, so keep them coming.”
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